Our company is cutting edge in heating and cooling services for homeowners – the first e-commerce based HVAC company in Canada. But our values are very traditional.
Our business was built on the four value pillars we stand by for all our customers:
We believe in customer satisfaction above all else because we know, after decades in this business, that word of mouth is always the best form of advertising. That’s why believe:
Honesty through transparency. We ensure our prices, offers and incentives are exactly as advertised to our customers. No hidden fees – installation is always included. We work with our customers on a bespoke basis to ensure that they receive heating and cooling solutions at a competitive price through affordable financing options, internal incentives, and government grants.
An educated consumer is the best type of customer. Rather than hiding behind a veil of gimmicks and trickery, our aim is to show our customers the value of good HVAC choices. That means educating them about what’s out there – what to look for, and what to avoid. We are with you every step of the way, to help you make sound heating and cooling decisions for your home.
Service is king. We are good to our word; we deliver what we say we are going to deliver, when we say we’re going to deliver it. It’s that simple. We stand by our commitment to service.
Quality product that lasts, service that supasses. We believe quality is job one. Therefore, the heating and air conditioning products we supply and install should be of the highest possible quality and efficiency, for reliability, durability, and long service life. Coupled with that, our installation and service technicians are second to none – they are there to get the job done, done well, and at no additional cost. No matter the install.
What You Get With 1Click Heating & Cooling
We’ve told you about our Mission Statement, and the four value pillars that we stand by, for each and every one of our customers and homeowners. Over decades’ experience and day-to-day interactions with our customers, we’ve learned a thing or two. We know what most homeowners want from a Heating and Cooling company. So chances are you’re looking for the same qualities in an HVAC supplier and installer:
- Efficient, reliable, and quiet home comfort solutions. You want to be comfortable year-round – that means toasty warm in winter; fresh and cool in the summer – and everything in between. You want quality.
- Honesty and Professionalism. You want to feel like you are valued as a customer. You want a heating and cooling contractor who gives you the straight goods – an honest, competitive quote.
- Putting you, the customer, first. You’re looking for HVAC service that you can count on – responsive, fast, and reliable customer service for all of your home heating and cooling needs.
- Heating and cooling peace of mind. You want your furnace and air conditioning system looked after, to avoid problems before they come up.
We know all this because our customers tell us what they want – and we listen. Our business was built on satisfying our customers’ needs. Our Mission Statement and our four value pillars are all based on what our customers tell us they want from their heating and air conditioning company. So we’re pretty sure we know what you’ll want, too – and we aim to deliver.
We’ll supply you with quality, reliable, and competitively priced heating and air conditioning products and services, with no hassles, and no surprises. It’s our pledge to you because we want to retain you as our client for the long term.
Plus, we want you to enjoy your online experience with us. That’s why we have adopted this innovative online platform for your home heating and cooling needs – to make your HVAC shopping experience as simple and effective as it can possibly be. This approach, coupled with our total commitment to quality – products and services – are what we know it takes to attract and keep a customer.