Terms and Conditions

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from 1ClickHeat.com (the “Site”).

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Advertising and Tracking Pixels

At 1Click Heating & Cooling, we engage in online advertising to keep you informed about our latest products and offers. As part of our digital marketing efforts, we may place ads on platforms such as Meta, Reddit, Pinterest, Twitter, LinkedIn, and Spotify. To enhance the effectiveness of these ads and understand how users interact with them, we utilize tracking pixels provided by these platforms. These pixels help us measure the performance of our ads and improve our marketing strategies. Please be aware that these pixels may collect certain data about your interactions with our ads. This data is used in accordance with our privacy policy and the respective privacy policies of the platforms where our ads appear. We are committed to respecting your privacy and ensuring transparency in our advertising practices.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use Microsoft Clarity and Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Rakuten advertising may collect personal information when you interact with our digital property, including IP addresses, digital identifiers, information about your web browsing and app usage and how you interact with our properties and ads for a variety of purposes, such as personalization of offers or advertisements, analytics about how you engage with websites or ads and other commercial purposes. For more information about the collection, use and sale of your personal data and your rights, please use the below links.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketing@1clickheat.com or by mail using the details provided below:

1Click Heating & Cooling Inc.
 360 Bay St. unit 600, Toronto, ON M5H 2V6