Call now: 1-800-458-1289

CONTACT AND SUPPORT

We’re here to help you

Whether you have questions about which heating and cooling products are right for your home, or you need post- installation support, we’re available 24 hours a day, 7 days a week, 365 days a year.

Ways to get in touch

We’re just a call or a few clicks away and we’re always happy to help.

Give us a call

Need answers now?

Just give us a call.


1-800-458-1289

Send us an email

Need help with your order?

Send us a quick email.


sales@1clickheat.com

Find us

1Click Offices

TORONTO

360 Bay Street, Unit 600

Toronto, ON

M5H 2V6

1-800-458-1289
OTTAWA

128 Walgreen Rd


Carp, ON

K0A 1L0

1-800-458-1289
British Columbia

3339 East 44th Ave

Vancouver, BC

V5R 3B3

1-800-458-1289
NOVA SCOTIA

30 Lady Mary Way


Mount Uniacke, NS

B0N 1Z0

1-800-458-1289

Affiliate Offices

Total Energy Solutions - Newfoundland

396 O'Connell Dr


Corner Brook, NL

A2H 7G8


709-638-1907

  • 100% online

    Manage the comfort of your home from the comfort of your home. We make it effortless with no in-person sales visits needed.

  • 24/7 customer service

    Our customer service team is available 365 days a year, 
with local technicians in your area.

  • 10 year warranty

    With our minimum 10-year parts and labour warranty, you can enjoy peace of mind knowing your products are protected for the long haul.

Frequently Asked Questions

What areas do you service?

With our growing network of 1Click installers and trusted subcontractors, we provide our unique service in several provinces across the country.

Currently, we serve New Brunswick, Nova Scotia, the island of Newfoundland, and southern Ontario. Take our online quiz to see if we service your area.

Who completes your installations?

We use a network of 1Click installers, affiliates, and trusted subcontractors to bring our unique service to as many communities as possible. Whether your installation is being performed directly by 1Click or one of our expert subcontractors, you can rest easy knowing that the work will be completed to our high standards. Our subcontractors are fully vetted, licenced, and insured. We stand behind their work and offer 24/7 support for any post-installation concerns.

Who do I contact if I have an issue?

If you have an issue after installation, please contact our Customer Support team at support@1clickheat.com. For after-hours support or urgent requests, please call us at 1-800-458-1289.

How do I know that you're reliable?

We've been passionate about heat pumps and home electrification for more than a decade. In that time, we have completed
thousands of heat pump installations across Canada. But don't just take our word for it! We have countless 5-star reviews and an average 4.5 star rating on Trustindex.

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