1Click Heating & Cooling is Canada’s largest, most transparent, and most trusted e-commerce platform. As the leading experts in home electrification and energy efficiency, it is our mission to help Canadians reduce their carbon footprint and their monthly utility bills by making it easy to switch to electric home comfort systems.
In response to increasing prices of fossil fuels, carbon taxes, and the environmental impacts of their homes, millions of Canadians are making the switch to clean and efficient heat pump systems for their home comfort needs – and significantly reducing their home energy costs in the process!
1Click is committed to providing a hassle-free experience by streamlining the process of switching to heat pumps, offering fair prices, and delivering the most positive customer experiences every day.
Our dedicated Electrification Program Experts patiently walk our customers through every step of unlocking available government and utility incentives. We aim to make these upgrades affordable for our clients, so they can enjoy substantially reduced monthly bills even when financing the upgrades.
1Click was built on five pillars, representing the values that we uphold for each and every customer:
- Transparency
- Education
- Ease
- Service
- Quality Product
To deliver the best possible customer experience, we believe that:
Honesty comes through transparency. Our prices and offers are exactly as advertised to our customers. This means no hidden fees, and installation is always included. We provide personalized service to ensure our customers receive the best heating and cooling solution for their need – always at a competitive price, and while taking advantage of affordable financing options and available grants and rebates.
An educated consumer is the best type of customer. An informed customer, properly educated about the comfort and efficiency benefits of our solutions, becomes the most satisfied customer. That means educating you about what’s out there in the HVAC industry – like what to look for, and what to avoid. We are with you every step of the way, to help you make sound heating and cooling decisions for your home.
The buying experience should be easy. Upgrading your home’s heating and cooling systems shouldn’t be complicated. We believe that the buying process should be simple, seamless, and convenient. Our customers unanimously agree, and that is precisely why we have become the largest e-commerce-based platform in Canada for heating and cooling.
Service is king. We stand by our commitment to service. We believe in working with the best service technicians, who are dedicated to getting the job done precisely, efficiently, and with minimal disruption – no matter the install. We are also true to our word. We deliver what we say we are going to deliver, when we say we’re going to deliver it. It’s that simple.
Our customers deserve quality products that last. Home upgrades are a big investment. That’s why we believe quality is job one. When it comes to the heating and cooling solutions we supply and install, we look for products of the highest possible quality and efficiency to ensure reliability, durability, and long service life.
What You Get With 1Click Heating & Cooling
Over decades of experience and day-to-day interactions with our customers, we’ve learned a thing or two. We know what most homeowners want from a heating and cooling company:
- Efficient, reliable, and quiet home comfort solutions. You want to be comfortable year-round – that means warm and cozy in the winter, fresh and cool in the summer – and everything in between.
- Honesty and professionalism. You want to feel like you are valued as a customer. You want a heating and cooling contractor who gives you the straight goods – an honest, competitive quote.
- Putting you, the customer, first. You’re looking for heating and cooling service that you can count on – responsive, fast, and reliable customer service for all of your home comfort needs.
- Peace of mind. You want your heating and cooling system looked after, so that you can avoid problems before they come up.
We know all this because our customers tell us what they want – and we listen. Our business was built on satisfying our customers’ needs.
Plus, we want you to enjoy your online experience with us. That’s why we have adopted this innovative online platform for your home heating and cooling needs – to make your shopping experience as simple and convenient as possible. This approach, along with our total commitment to quality products and services, is what you can expect from 1Click Heating & Cooling.
